Have a question, found a bug, or want to request a feature? Email us directly and we'll get back to you.
When emailing about a problem, it helps to include your device type (iPhone, iPad), your iOS version, and a short description of what you were doing when the issue occurred. Screenshots are always welcome.
How do I build a rotation?
Rate your players on the Team tab, then open the Lineup tab. Mark who's available today, pick your goalie (one for the full match, or one per half), set your half length and how many subs you want per half, and tap Optimize. PitchAssist's optimizer builds a balanced rotation across your roster, which you can review as a Schedule or as Playing Time totals.
How do I run substitutions during a game?
On the Live tab, start the match timer. PitchAssist follows the clock and alerts you about a minute before each substitution is due, showing exactly who comes off and who goes on. Confirm the sub and get back to coaching.
How do I sign in?
PitchAssist supports Sign in with Apple, Sign in with Google, and email/password. Your teams, rosters, and schedules sync securely to your account so they're available across your devices.
How do I reset my password?
If you use an email/password account, tap "Forgot password? Send reset email" on the Sign In screen. If you signed in with Apple or Google, manage your password through that provider.
Is my roster data private?
Yes. Player data you enter is stored privately in your own account and is never sold, shared for advertising, or made public. For details, see our Privacy Policy. We recommend using first names or initials for players.
Can I share a team with another coach?
Yes. Open the Share menu in the app to get your team's invite code, then send it to a co-coach. They paste the code into their app to join your team as a co-coach. Only people you give the code to can access the team.
How do I delete my account and data?
You can delete your account right in the app: open the More menu, tap Sign In / Account, and choose Delete Account. This permanently removes your account and synced data and can't be undone. If you'd rather we handle it, email pitchassist.app@gmail.com and we'll process your request within 30 days.
If something isn't working right, please email pitchassist.app@gmail.com with a description of the issue and, if possible, steps to reproduce it. We take stability seriously and appreciate your reports.
PitchAssist is actively developed and we love hearing from coaches. Send your ideas to pitchassist.app@gmail.com — your feedback directly shapes what we build next.
For details on how we handle your data and the terms governing your use of the app, please review our Privacy Policy and Terms of Service.